Welcome to
Bourke Road Automotive

Servicing Brakes Tyres Transmission Suspension Clutch Battery Exhaust E-Safety Check

Our Services

Rego

eSafety/ Pink Slip/ Blue Slip

Servicing

From 1920's to 2015 - we do it all

Pre-Purchase Car Inspections

Just to be sure

Fault-finding & Troubleshooting

We find the problem

View Our Process

Get in Touch

Whether you reach us by a walk-in, phone call, email, or online message, we are happy to talk about how we can help you. We’ll discuss the problem, how we can fix it, how long it should take, offer a rough estimate, establish your expectations and timeline, and introduce our business and process.

Service Preparation

Our technicians and service writers will explain in easy terms the parts and labor needed to get the job done. We will make service recommendations in the interest of your peace of mind, but we will only fix what you authorize us to fix. Our team will also help you prioritize your vehicle’s services based on your needs.

Final Test Drive

After our vehicle repairs are finished, it’s time to take the vehicle out for a second test drive. The second test drive is our personal confirmation of a job well done, before we hand the keys back.

Check Out

Once your vehicle is ready, we will call, text, or email you letting you know the job is done. We will review the work done and remind you of any future repairs that may be needed. Please share any questions or concerns with us at check out - your smiling face at the end of service is our goal!

Initial Test & Diagnostics

When you bring your car in, we use a holistic approach. You’ll meet the service writer, our technicians will take your vehicle for a test drive, and then we put it on the hoist to do a bumper to bumper visual inspection. Before performing any service, we will also use the latest diagnostic equipment to help determine the cause of the problem at give you an estimate of the cost.

Vehicle Repair

When you bring your car in, we use a holistic approach. You’ll meet the service writer, our technicians will take your vehicle for a test drive, and then we put it on the hoist to do a bumper to bumper visual inspection. Before performing any service, we will also use the latest diagnostic equipment to help determine the cause of the problem at give you an estimate of the cost.

Clean Up

When we promise to send you and your car away in better condition than we found it, that means cleanliness as well. We take pride in our work, and will go the extra mile to be sure not to leave our “mechanic’s marks” when we’re done.

The Follow Up

About a week after service, we will give you a call to see how your vehicle is doing since its repair. We’ll also schedule any future maintenance to help keep your vehicle running smoothly. Keep in mind, it’s never too late to tell us about your experience - feel free to leave your feedback via email, social media, or an online review.

e-Safety Check

Motor Industry Memberships

Owner

Introduction

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Sed a sem. Ut euismod fermentum est.

MANUFACTURERS

Location Map

Contact Info

Address

20 Bourke Road, Alexandria,
Sydney, NSW 2015,
Australia

Phone

(02) 9698 1119

Email

info@bourkeroadauto.com.au

Office Hours

Sun - Thur : 09:00am - 06:00pm (GMT +4)

Get In Touch With Us Today